Please make sure that your furniture can
be taken to the designated place in your home. Will it fit
through narrow passages, up stairways or around tight corners?
we approach the time to schedule your delivery, you will
be contacted by our woodshop to arrange the delivery appointment.
note the following:
let us know if there are any barriers or difficulties about
the access to your home or the room in your home for which
we should be prepared (such as steep or winding stairs, narrow
passages, tight corners, and low ceilings). Unusual conditions
that require additional time and or people will result in additional
you order more than one piece of furniture, our policy is
to deliver the entire order at one time. However, if you
want more than one delivery, we will try to accommodate your
request. In some cases, delivery charges may apply.
also ask that you be home one half hour before the appointed
time and that you stay one half hour after, in case earlier
deliveries are running ahead or behind schedule.
we are delivering to a building which has restrictions or
rules on deliveries (after hours, authorizations to enter,
etc.), please let us know in advance so we can make appropriate
arrangements. In some cases where deliveries can only be
made at times outside of our regular delivery times, charges
you are not able to keep the appointment, we need to hear from
you 24 hours in advance. Should you not cancel and a second
delivery is made, delivery charges will apply.
standard services do not include moving furniture within
your home or hauling away old furniture. If such services
are needed to take the furniture into your home, please make
arrangements in advance. Additional charges will apply.
we appreciate your business and look forward to serving
you in the future.